Covid-19 (Coronavirus) Rules and Policies

Be Cool.

On June 12, 2020, Free Play will be re-opening all locations! Free Play has always had one main rule: Be Cool. In general, that covers everything. But being cool during the Covid-19 (Coronavirus) is different than being cool way back in January 2020. So be cool at Free Play during our re-opening by following these new rules and policies. We will be amending and modifying them as new guidance is released by the health authorities so please visit this page prior to each Free Play visit.

Wear a Mask

The Texas Department of State Health and the CDC have determined that wearing masks or other face coverings is crucial to help protect yourself and those around you in preventing the spread of the Coronavirus. Whatever mask or face covering you prefer, whether it’s your favorite shirt ninja’d around your face, your old Yoda Halloween mask, or something more traditional, please wear it during your Free Play visit.

Masks may be removed during periods of eating or drinking. Masks are not required on any Free Play patio. Free Play staff reserve the right to request you remove your mask temporarily during the purchase of alcoholic products in order to verify your age and/or identity.

Forgot your mask this time? Free Play will provide a mask free of charge!

Maintain a Safe Distance

Along with face masks, social distancing is key to preventing the spread of the Coronavirus. At Free Play, this means staying six feet away (or two arcade games) from other guests not in your group. If someone is playing a game within six feet of a game you’d like to play, please respect their distance and allow them to finish the game.

Social distancing also means not playing games with guests outside of your group. On multiplayer games like Killer Queen or Cosmotrons, the games may only be played with members in your group. Please note, this does not apply to head-to-head cabinets (like Versus City cabinets) where the game serves as a barrier between players.

Wash Your Hands

The Coronavirus hates soap. Please wash your hands before and after you play games and before eating or drinking. Not only will it help you stay safe, it’s good hygiene. All of our restrooms are stocked and ready.

While playing the games, please avoid touching your face, rubbing your eyes, picking your nose, or sticking your hand inside your mouth. If you find that you’ve stuck your hand in your mouth for some reason, or have any reason to think you’ve exposed your hands to your bodily fluids, head to the restroom and wash your hands!

Sanitize Everything!

We have sanitization stations throughout the arcade that feature hand sanitizer, sanitizing wipes, sanitizing spray, and other useful products. We also have gloves available for patrons if desired.

Though we have dramatically increased the cleaning and sanitation at the arcade, we want you to feel safe when using the games. Make yourself familiar and comfortable with these sanitation products and use them before, after, and/or during your play.

Be Patient, Cleaning in Progress

The CDC and the WHO have found that “touch” transmission of the Coronavirus is not a “primary” or “common” method of transmission for the Coronavirus but that it remains theoretically possible. This means Free Play is cleaning and sanitizing our games and other regularly touched surfaces more frequently. Certain games might be unavailable due to cleaning or other restrictions. If you have any questions or need a game sanitized, please alert our staff.

Ready to Come Back?

Contactless payment options are available and you can pay for your tickets online right now! We also still take contactless terminal payments, chip card payments, and cash at the door.

Loyalty Cards and Current Pricing

While we seek to limit contact, we are not currently stamping loyalty cards. As soon as we can, we will re-institute the cards and get back to stamping!

Though Free Play had previously planned small prices throughout the spring of 2020, these price increases have been pushed back until July 15. On July 15, Free Play Denton will finally increase to $7.39 per admission. Free Play Richardson and Free Play Ft. Worth admissions will increase to $11.09 while Free Play Arlington will increase to $11.11. After taxes, all admissions prices round up to the nearest dollar.

Not Ready to Come Back Yet?

After being forced closed as long or longer than any other business in the State of Texas, Free Play was ready to re-open. But that doesn’t mean you’re ready to come visit again. If you’re looking for ways to support Free Play from afar, consider visiting our Merch store and picking up something stylish to wear when you’re ready to return.

Have Other Questions?

Given the subject matter, you might have comments, questions, and/or concerns about the information on this page. In that case, feel free contact kelsie@freeplayinc.com. Give us a few days to respond but we’re doing our best to answer your questions and get you back to our award-winning arcade.